August 25, 2021

Growing Your SaaS Business in 2021: Are You On the Right Track?

Leave a Comment / Finance /

Despite ever-changing business landscapes and turbulent economies, the SaaS industry is set to see exponential growth in the years to come.  Data from Synergy Research Group states that the market will grow by 30% year over year, with revenues projected to reach $233 billion next year. Since 2020, several SaaS companies have dominated the market—including Zoom, Dynatrace, and […]

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Why your security means everything to your digital transformation success

Leave a Comment / Cybersecurity /

The single most crucial aspect of a successful digital transformation is security. The smallest of security mistakes could cost your organization millions. According to March & McLennan, 79% of global leaders named cyberattacks the number one risk management priority in 2020. And understandably so – cybercrime is predicted to cost the world $6 trillion in

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Customer Success in the Pandemic and Beyond

Leave a Comment / Marketing /

The global pandemic has affected businesses everywhere, with ripple effects impacting customer success and engagement. Industry leaders are forecasting that customer success will adapt at a groundbreaking pace as customer expectations change. It’s also a time that the SaaS industry continues to evolve at an exponential rate. In SmartKarrot’s 2021 Global Customer Success Intelligence and Automation Survey

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