Dominic is the Senior Vice President of Global Customer Experience at ZoomInfo. He oversees the various client service organizations whose charter it is to drive positive business outcomes and ensure a seamless experience for the company’s 25,000 customers.
Dominic joined ZoomInfo just prior to the initial public offering and in the time since has scaled the Customer Experience organization by 3x to where it currently stands at over 300 dedicated team members.
Previously, Dominic spent 10 years leading and growing the Global Customer Success organization at Eze Software Group, an industry-leading enterprise platform within the FinTech space